Order FAQ
Fill your cart with the plants you’re interested in purchasing and place the order. You do not need to fill in your payment information at this time. Once I have reviewed and approved your order, you will receive a payment link. You have up to five days from the moment the order is approved to make your payment, otherwise the order is automatically cancelled. The order approval process helps to prevent card-testing bot attacks which test stolen cards on small business e-commerce sites. The card-testing attacks rack up card processing charges, regardless of whether or not the payment goes through.
The process is similar to that of local orders, except prior to the approval process, click “Request Shipping Quote.” Once I’ve determined what the shipping cost will be based on your order, I’ll submit the shipping amount for you to review. Should you decide the shipping costs are fair, you can proceed with the same order approval process as above. Yes, that’s three separate steps for shipping quotes: RFQ, submit order for approval, and pay once approved. I don’t know of any way to bypass the order approval for the RFQs since they are handled by separate processes.
I have zero interest in selling your personal information and offer secure payment processing through Stripe. They have their own terms about how they handle data. On my end, your information is as secure as I can make it. I will never ask you for your password or credit card information, and I cannot personally see or access your payment information on the site. If you have an account and need to reset your password, I can have the system send you a password reset link to the email registered on the site.
Once I’ve approved your order, I’ll send you an e-mail to arrange a pick-up date/time and to provide you with my address. Alternative pick-up locations include Earthware Sustainable Goods store in Skippack or a Master Gardener’s private residence in Media, PA, if those locations are closer to you. Additional pick-up locations will be added here as I find willing plant-sitters.
Some plants are shipped year-round, and some are not. Plants are shipped during the growing season, providing the temperatures allow for it and as long as you feel comfortable with having them shipped. I check the weather for the upcoming week before deciding to ship. You can also order and pay ahead of time and request to have your plants shipped later on in the season. Since temperatures can vary and we have heat waves in spring and occasional cool, mild periods in summer, I am hesitant to set specific start/end dates to shipments.
The only guarantees I can offer are that the plants you order from me will leave my nursery as healthy plants, free from invasive weeds or pests, and we should reasonably believe they’ll survive with proper care. Otherwise, once they leave my care I have no control over what happens to them. That said, if plants are destroyed during shipment or I screwed up, let me know so we can work something out. While I do my best to secure the plants properly, I am well aware that shitty handlers and delivery people exist. Most plants can handle a bit of abuse and will regenerate once planted in a properly sited location, so I’d normally suggest that you plant it and wait to see if it comes back to life. They tend to bounce back just fine.
My nursery is at my private residence without a retail front or roadside stand, so I don’t allow unannounced visitors. Visits are by appointment only—including order pick-ups. Many customers will place an order ahead of time then add additional plants during pick-up, especially since I don’t have all of the available species listed online as of this moment. You may also check out my event page to see when and where I’ll be vending, and meet me there in person. Please note: I can only fit a tiny selection of all that I have to offer in my car (let alone within a 10×10 booth). Online and/or an appointment will give you the best idea of what’s available.
Yes. If you contact me with your order request, I can create a custom order for you tax free and send you the order details/payment link. I will need proof of tax exemption prior to you placing your first order.
Possibly! Send me a message and let me know what you have in mind (appropriate business requests only). I’ve done work for plants, pavers for plants, would accept tattoos for plants, contractor work for plants, maybe even plants for plants if you’ve got something I’m looking for.
No, I don’t have any way to offer that service currently. On a rare occasion if I have a friend who is headed in your direction, I could ask them to drop it off, but chances are pretty slim.
I am a vendor at a number of locations in the spring and fall months, but take a much-needed break from vending in the summer months when there are few people interested in gardening. Check out my event page to find out which events I’m attending.
That depends on the location, the season and my schedule. My Saturdays are booked in May, June, September and October, and I generally avoid vending during July and August unless you can convince me that people would be interested in purchasing plants at your event. If your event falls on any other day of the week in the spring/fall months, send me a message. I request that events are within a 50 mile radius of Blue Bell, PA.
Yes, with exceptions. I don’t accept any branded pots, because I don’t sell patented cultivars. Pots should be empty, clean (rinsed out is fine), and useable. Please throw out any split or cracked pots – nobody can use them. Check the number on the bottom as some of them are accepted by recycling centers.
Each garden service page details the prices and process involved in hiring me for work. Once we’ve made arrangements, I will send you a payment link for the services rendered to your email.